Shipping Policy

 

Shipping Overview

At Ghost24Studio, we are committed to delivering your orders promptly and efficiently. We partner with standard delivery couriers to ensure reliable shipping services.

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Processing Time

• Domestic Orders (Canada): Orders are processed within 1-2 business days. Delivery typically takes 4 to 7 business days.

• International Orders (US only): Orders are processed within 1-2 business days. Delivery generally takes 8 to 12 business days, depending on the destination and customs processing times.

 

Shipping Charges

1. Domestic Shipping: shipping charges may vary based on delivery address.

2. International Shipping: A delivery fee applies. Customers are responsible for VAT/import duties and local taxes, payable upon delivery. These charges are separate from the product price and vary by country.

 

Order Tracking

Once your order is dispatched, you will receive a tracking number via email. You can use this number to monitor your order's status on our website or the courier's tracking portal.

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Shipping Restrictions

We currently ship to Canada and USA only. Please note that shipping to certain remote locations may take longer than the stated delivery times.

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Delays and Issue

In the event of delays beyond our control, such as customs processing or unforeseen courier issues, we will keep you informed and work to resolve any problems as quickly as possible.