Return Policy

Exchange Policy Overview

At Ghost24Studio, we strive to ensure our customers are satisfied with their purchases. While we do not offer returns, we are happy to facilitate exchanges for damaged products or incorrect items received.

​

Exchange Process

If you receive a damaged or incorrect product, please follow these steps to initiate an exchange:

• Contact our customer support team within 14 days of receiving your order

• Provide details and images of the damaged or incorrect item.

• Return the product to us following the instructions provided by our team.

 

Conditions for Exchange

• ​The item must be unused, in its original packaging, and in the same condition as received.

• Once we receive and inspect the returned item, we will send a replacement product.

 

Contact Information

For assistance or inquiries regarding products or services, you can reach our customer support through the following methods:

 

• Email: ghost24studio@gmail.com

• Social Media: Send us a direct message or comment on our page.

• Contact Form: Use the contact form on our customer support page.

​